{"id":1990,"date":"2018-01-08T07:00:37","date_gmt":"2018-01-08T07:00:37","guid":{"rendered":"http:\/\/www.eaglemat.com\/blog\/?p=1990"},"modified":"2018-01-05T19:34:44","modified_gmt":"2018-01-05T19:34:44","slug":"ways-improve-customers-store-retail-experience","status":"publish","type":"post","link":"https:\/\/www.eaglemat.com\/blog\/ways-improve-customers-store-retail-experience\/","title":{"rendered":"Ways to Improve Your Customers\u2019 In-Store Retail Experience"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"alignleft size-medium wp-image-1991\" src=\"http:\/\/www.eaglemat.com\/blog\/wp-content\/uploads\/2018\/01\/pexels-photo-264636-300x200.jpeg\" alt=\"In-Store Retail Experience\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.eaglemat.com\/blog\/wp-content\/uploads\/2018\/01\/pexels-photo-264636-300x200.jpeg 300w, https:\/\/www.eaglemat.com\/blog\/wp-content\/uploads\/2018\/01\/pexels-photo-264636-768x512.jpeg 768w, https:\/\/www.eaglemat.com\/blog\/wp-content\/uploads\/2018\/01\/pexels-photo-264636-1024x683.jpeg 1024w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>We want your business to be successful. Safe, yes, but successful, too. So, for 2018, here are our hints for improving your customers\u2019 experience inside your retail space.<\/p>\n<ol>\n<li><strong>Proper training for staff<\/strong><\/li>\n<\/ol>\n<p>Make sure your staff is trained to address and be pleasant with customers from the moment they walk in the door. There\u2019s nothing worse than trying to spend money in a store and not being able to find a pleasant individual to help you.<\/p>\n<ol start=\"2\">\n<li><strong>Make your entrance lovely<\/strong><\/li>\n<\/ol>\n<p>People buy with their hearts, not with their heads. So, make your entrance look good. Do you need some new mats? <a href=\"http:\/\/www.eaglemat.com\/logo-floor-mats.html\">Logo mats<\/a>? Colorful mats? We have all kinds.<\/p>\n<p>If your retail space looks drab, then hire someone who specializes in interior design for retail space. It will be money well spent.<\/p>\n<ol start=\"3\">\n<li><strong>Make sure your mats are clean and in good repair.<\/strong><\/li>\n<\/ol>\n<p>This not only reflects on your business philosophy, but it\u2019s a safety issue. You may need more than one set of mats so that your entrance always looks perfect, especially this time of year with all the snow and rain. Mats that are wet and dirty need to be cleaned and dried before putting them back\u2014so have an alternate set to put down when one set needs cleaning.<\/p>\n<ol start=\"4\">\n<li><strong>It\u2019s nice to have something special for a customer to \u201cfind\u201d.<\/strong><\/li>\n<\/ol>\n<p>Have off to the side something unique or special-priced, a display that makes the customer feel like he or she has found a treasure.<\/p>\n<ol start=\"5\">\n<li><strong>Treat your employees well.<\/strong><\/li>\n<\/ol>\n<p>Happy employees translate into happy customers. Unhappy employees will not help you grow your business. Give employees <a href=\"http:\/\/www.eaglemat.com\/anti-fatigue-mats.html\">anti-fatigue mats<\/a>, where possible. Tell employees when they\u2019re doing something right.<\/p>\n<ol start=\"6\">\n<li><strong>See if there are ways to save your customers\u2019 time.<\/strong><\/li>\n<\/ol>\n<p>By this we mean do you have a website that allows for buying online and in-store pick-up? Do you have a smartphone app that helps with in-store navigation? Something as simple as a flyer available at the door with the current sales and promotions can make customers very happy.<\/p>\n<p>Everyone at Eagle Mat &amp; Floor Products wishes you Happy Holidays and healthy, happy, and prosperous New Year.<\/p>\n<p>The possibilities are endless. Whatever you choose, let us help you select the best commercial mats and flooring for your commercial space. Do you have other questions? Are you not sure what you need? It\u2019s easy to contact us, and we\u2019re happy to help you. You can always call us at (877) 333-1018 or email us at\u00a0<a href=\"mailto:sales@eaglemat.com\">sales@eaglemat.com<\/a>\u00a0for more information.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<a href=\"https:\/\/www.eaglemat.com\/blog\/ways-improve-customers-store-retail-experience\/\"><img width=\"150\" height=\"150\" src=\"https:\/\/www.eaglemat.com\/blog\/wp-content\/plugins\/thumbnail-for-excerpts\/tfe_no_thumb.png\" class=\"alignleft wp-post-image tfe\" alt=\"\" title=\"\" \/><\/a><p>&nbsp; We want your business to be successful. Safe, yes, but successful, too. So, for 2018, here are our hints for improving your customers\u2019 experience inside your retail space. Proper training for staff Make sure your staff is trained to address and be pleasant with customers from the moment they walk in the door. There\u2019s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[135],"tags":[5,412,635,870],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ways to Improve Your Customers\u2019 In-Store Retail Experience | Eagle Mat Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eaglemat.com\/blog\/ways-improve-customers-store-retail-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ways to Improve Your Customers\u2019 In-Store Retail Experience | Eagle Mat Blog\" \/>\n<meta property=\"og:description\" content=\"&nbsp; We want your business to be successful. Safe, yes, but successful, too. So, for 2018, here are our hints for improving your customers\u2019 experience inside your retail space. Proper training for staff Make sure your staff is trained to address and be pleasant with customers from the moment they walk in the door. 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